Luminox Product

Privacy Policy

Last updated: May 19, 2026

KasperTech Innovations Private Limited ("we," "our," or "us") operates the Luminox application and IoT service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

  • Account Credentials: Username, password, email address, and authentication tokens for secure login.
  • IoT Device Configuration: Unique Device IDs (e.g., KT03558LT05), custom groups configurations, and scheduling logs.
  • Telemetry & Diagnostic Data: Live electrical phase load metrics (Voltage, Current, R/Y/B phase values) to generate real-time performance graphs and identify electrical faults.
  • Device Permissions: Network access (internet permissions to communicate with IoT servers), and notification access (to push critical fault alerts).

2. Use of Data

KasperTech uses the collected data for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support and troubleshooting.
  • To monitor the usage and health of connected IoT load controllers.
  • To detect, prevent, and address technical issues or electrical faults.

3. Data Sharing and Security

We value your privacy and security. We do not sell, rent, or trade your personal data to third parties. All telemetry and credentials are encrypted in transit using SSL/TLS protocols and stored securely within our private server environment.

4. Data Deletion

If you wish to delete your account or any telemetry data associated with your devices, you can request deletion by contacting us at contact@thekaspertech.com. We will process your request in accordance with applicable regulations.

5. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • Email: contact@thekaspertech.com
  • Phone: +91 9257023130
  • Address: Ojha Bhawan, Civil Lines, Bikaner (334001) Rajasthan, India.